Cardiovascular Quality And Value

International Consulting Service 
 

Long term success in cardiovascular care, regardless of location, depends upon delivering quality and value.

CFA’s experience working with hospitals for CV program development in a variety of countries, as well as our extensive U.S. experience in highly competitive environments, enables us to assist our clients to develop and implement programming of true quality and value.

 

   

Clinical Best Practices
 
 
Quality Assessment
 
 
Cost Management

Cost Reduction/Cost Management

  • CFA’s approach uses a “value chain” philosophy including best practices, benchmarking, and active physician participation
  • The CV operations analysis includes cost modeling, cost reduction and cost management analyses; updating the cost accounting system; the identification and targeting of high cost drivers; and specific tactics to lower costs
  • The goal is to enhance your hospital’s cost per case position compared to local/regional competitors
  • Active physician participation

 Clinical Best Practices/Standardization/Benchmarking

  • Provides an ongoing management and feedback mechanism to enhance system capabilities, identify and mitigate cost-drivers, and eliminate redundancies
  • Standardize care, as clinically appropriate, through: evidence-based medicine; best practices; indications/appropriateness criteria for procedure/admission; matching patient to modality/treatment; CV patient registries; outcome indicators; hospital admission/discharge criteria; pre-printed physician orders; patient and family educational materials; protocols, guidelines and algorithms; physician compliance; information system support; staff education
  • Eliminate medical errors and enhance performance through aggressive quality improvement programs; high reliability organization (HRO) processes; internal and external benchmarking with dashboards
  • Ongoing management and feedback mechanism

New Payment Methodologies

  • Enhance your capability to bundle/package price and provide internal cost and outcome information; CFA can design/develop and establish pricing; market appropriate bundles; and ensure business and management systems that support ongoing implementation
  • CFA’s coordinated, “value chain” approach leads to standardization, care coordination, enhanced outcomes
  • Enhance capability to bundle/package price

 Clinical Quality Assessment/Improvement

  • Quality improvement programs designed to ensure that a culture of quality permeates the organization; prepares you to compete on quality in the open marketplace
  • Comparisons to both internal and external benchmarks for all key patient categories; reportable core measures for key cardiac services; PI activities focused on key quality outcomes; active physician participation; key clinical outcomes reported proactively to major payers
  • Confidential, physician-to-physician quality reviews

 Customer/Patient Experience Assessment, Management and Development

  • Assessment of patient experience/perceptions of care; plans, actions and approaches to enhance patient experience; reported by discrete department/service line; focus on customer service and clinical quality
  • Programs for measuring and monitoring overall customer satisfaction, including patients, payers/employers, and physicians

 Data Collection/Management; Performance Dashboards

  • CFA promotes a CVIS Vision and Strategy that integrates shared data; supports clinical operations/quality and research; creates a performance improvement management system to track, report and distribute key metrics, matching key metrics to appropriate organizational level
  • Systems capabilities include point-of-care data entry; hospital and program specific key performance metrics; integration of all key (disparate) databases; user-friendly interfaces, queries and reporting; timeliness; “true” cost accounting information; meets internal and external reporting requirements
  • CFA conducts a CVIS Assessment and develops a Project Plan, including clinical workflow process efficiency documentation, definition of reporting elements, and an implementation plan; key components include customized report templates, staff/physician education, optimized CVIS integration with Epic and other hospital systems
  • CFA’s wide-ranging qualifications include image and data storage products; cardiac cath lab monitoring systems and imaging modalities; Metrics for financial performance, operations, clinical outcomes and business development

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